Picture/lens issue?

[kzoopackfan]

I purchased awireless Xcam2.  The quality of the picture was about what I expected  not too bad but not excellent.  However I do notice that the picture appears to float behind a "fixed screen" which I think maybe is due to a dirty lens (lenscap is removed).  I know it is not because of the wireless issue since I am familar with that and can successfully deal with it.  Has anyone else had this issue and know if the lens can be safely cleaned?

[ra88]

Yes, I have the excite same problem. I have a ticket in to tech support. Hopefully they can help.

[Tuicemen]

The lens is removeable in fact some users have replaced the lens with those from other cams (even from non x10 cams).
I've never tried it but I hear it unscrews. Turning the lens also helps with focus(I have done this)
Perhaps just turning the lens will help  but since it can be remove and replaced I'd think it could be cleaned (if the lens is only one piece of glass/plastic)

[Charles Sullivan]

Yes, the lens unscrews.  It's a little hard to turn at first because there's a lock washer behind it, but after that it turns quite freely and can be removed.

(I find it interesting to turn the lens way out and focus on objects less than an inch away - it's then like a microscope.  The only difficulty is getting enough illumination on the object being viewed.)