My rants about customer service and deals that arn't deals are in Deal and News Alerts Catagory....
http://www.x10community.com/forums/index.php?topic=9237.0Note to CEO: I would have purchased X10 stuff long ago had this been a legit looking site and X10s reputation not been that of a SPAMing, PopUp loving, wacko ading freak show. Every popup/ad/spam blocker that exists almost totally blocks everything in your e-mails/on your website/etc.
If you would just take your site down a notch and make it -maybe a bit professional-, I'm sure your customer base would be your main sales force. The way I ended up here about a month ago is that my friend said "X10 stuff works, you just have to put up with thier crappy customer service and freaky website".
Geezz, even keep this crappy site and make another more professional one for the 90% of your customer base you are missing now because they are afraid of your reputatoin and can't get here cause just about everything you do is blocked by something out there.
you could call it:
www.x10Normal.com or X10Professional.com or X10NotDesignedByAFreak.com