📝Reviews > Protector Plus Reviews

Tips for Helpful Product Reviews

(1/3) > >>

X10 Pro:
This forum is a place to post your reviews of X10 products or kits. When posting, please try to provide the following information:


* Name and model number of product or kit you reviewed
* When you purchased the product
* What you use the product for
* Your opinion of the product (how well it works, how easy it was to set up, what you like, what you dislike, etc.)
The more detail you can provide, the more helpful your review will be for other people.

CompuWIZ:
Additions I'ld (complaints from customers) like to see:
Model PS561 Voice Dialer Console- order date 4/12/2006.

The ability to clear one trouble senser without having to clear everthing and start all over.
A programable keypad to arm and disarm.

Model KR10A Security Keychain Remote- order date 4/12/2006

Recessed arm and disarm button. When customers place the remote in their pocket or purse, the raised buttons can easily become engaged arming/disarming the system at radom. I got a big thumbs down on this and had to buy small carrying cases for the remotes.

tom j:
A better motion detector, the MS10A is prone to false alarms in the 1 movement mode and after buying the 8 pack I only found two that would reliably work in the two movement mode. I was actually able to clean my entire house with two MS10A's setup in the two movement mode and they never even went off! Out of 8 only found two that I would consider reliable, the rest would work occasionally. A comparison I like to use is would you buy a new automobile that had brakes that worked 80 or even 95 percent of the time?? Quality and product design is a real problem with some of your products and it needs to be addressed.

tcj

tom j:

--- Quote from: CompuWIZ on April 25, 2006, 10:17:44 AM ---Additions I'ld (complaints from customers) like to see:
Model PS561 Voice Dialer Console- order date 4/12/2006.

The ability to clear one trouble senser without having to clear everthing and start all over.
A programable keypad to arm and disarm.

Model KR10A Security Keychain Remote- order date 4/12/2006

Recessed arm and disarm button. When customers place the remote in their pocket or purse, the raised buttons can easily become engaged arming/disarming the system at radom. I got a big thumbs down on this and had to buy small carrying cases for the remotes.

--- End quote ---

Ditto!!!!!!!!!!!!!!!! I've been complaining about the remote for literally years!!!!!! why don't they listen maybe x10 will have to go the way of GM and Ford just like when they lost market share do to poor quality and not listening to the concerns of their customers, market share they will never get back. Changing the key fob is a no brainer.

Tcj

ronsparks:
I was about to buy a security system from x10, but after reading all the complaints and the long phone waiting time from those with problems I have decided this company is not the way to go.
Ron

Navigation

[0] Message Index

[#] Next page