X10 Community Forum

📝Reviews => X10 Hardware => Entertainment Product Reviews => Topic started by: DrDad on July 15, 2012, 07:54:50 AM

Title: X10 Poor Reception. Falsely Advertised. Horrible Customer Service.
Post by: DrDad on July 15, 2012, 07:54:50 AM

X10 Poor Reception.  Horrible Customer Service. Product advertised with Coax output.  Did not come with one.  Could not get reliable transmission between rooms.  Company insisted on taking out a 15% "restocking fee" for its return and of course not paying shipping back.  Ugh.  A total, costly bust and waste of time

Title: Re: X10 Poor Reception. Falsely Advertised. Horrible Customer Service.
Post by: dave w on July 15, 2012, 04:38:36 PM

Quote from: DrDad on July 15, 2012, 07:54:50 AM

X10 Poor Reception.  Horrible Customer Service. Product advertised with Coax output.  Did not come with one.  Could not get reliable transmission between rooms.  Company insisted on taking out a 15% "restocking fee" for its return and of course not paying shipping back.  Ugh.  A total, costly bust and waste of time

Well doc, batteries in my crystal ball are dead, but there are a lot of work arounds for range or interference problems, depending on what product you are talking about. If you are just venting, fine, but if you want help, we are not clairvoyant.