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🖥️ActiveHome Pro => Plug-ins => MyHouse Online => Topic started by: X10 Pro on March 24, 2006, 01:23:55 PM

Title: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 01:23:55 PM
This is a full update release (including the MyHouse Web client) that includes all of the changes from v3.202, some fixes to things pointed out by users here, and a the change to make MyHouse not use port 8001. This change will make it easier to use with firewalls, etc. The list of changes is:


You can get the update directly from:

http://software.x10.com/pub/applications/activehome/ahp_updt.exe

You can roll back to the previous release version with:

http://software.x10.com/pub/applications/activehome/ahp_updt_201.exe

Please note that if you use MyHouse you will have to update both the client and your main AHP system in order for communication to continue to work. If you aren't able to update your AHP system yet, use the following program to change the MyHouse configuration on your MyHouse Web Client system.

http://software.x10.com/pub/applications/activehome/myhouse_config.exe
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Tuicemen on March 24, 2006, 01:38:17 PM
Install update and got a screen that wanted to send an error report to microsoft. I ignored it and it installed fine! not sure what the  ahp error was as I was in a hurry to do other things!  ??? but correct version shows and any previous glitches are gone as well, SO FAR! :) ;)
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Dan Lawrence on March 24, 2006, 01:52:10 PM
I ran the update, no funny Microsoft messages, and AHP even opened as the new version promptly.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 05:02:22 PM
I ran the link to only update my client since I have not yet been able to update my AHP system. I ran the program on my laptop, an Actix update was made when I launched the client on IE. The client still showed the old version 3.1.9 9 and I was not able to connect thru my office firewall. Any suggestions?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 05:05:16 PM
cary: What version of Windows is this? How are you logged in?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 05:07:59 PM
I'm running XP Pro. Not sure what you are asking with regards to my log in. I am connected directly via a wired connection onto my office LAN.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 05:18:53 PM
I just had the same problem on a test system here. We're working on it. You should be able to use this program to install the new client:

http://software.x10.com/pub/applications/activehome/myhouse_updt_203.exe
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 05:27:36 PM
Hmmm - I keep getting a 'page cannot be found' when I try to get to this link location.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 05:42:13 PM
Try again; I fixed the link.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 05:49:16 PM
The link is active and I was successful saving the update file. When I attempted to install I ran into an error condition:

Could not communicate to the network server
error 3
407 Proxy Authentication Required

It gave me two options, one to abort or one to retry. I attempted to retry w/o success.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 05:56:46 PM
The problem with the new client version loading in the browser should be fixed now. The new client ActiveX didn't propagate correctly to all the servers at first, so we had to force the change around each of them.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 06:02:43 PM
 I reloaded the update file and am still getting the error noted before when I try to install it.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 06:12:18 PM
cary: Can you try loading the new ActiveX again by going to myhouse.x10.com? You should get the new version that way this time.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 06:23:52 PM
So to be clear - I have not been able to successfully install the updated remote client code due to the error noted previously. Since I have not been able to upgrade the client, it still shows 3.1.9.9 when I launch it. I can install a new Actix file but this combination of new Actix and old remte client still doesn't work thru he firewall - not surprising. The nut that I have to crack is install of the new client code.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 06:33:04 PM
cary: If you go to myhouse.x10.com, and it loads the ActiveX (which is the same as the MyHouse Client) you are still ending up with 3.199? Can you try going into Program Files\Common Files\X10\Common\ and deleting antx.dll and then opening myhouse.x10.com again? You are work trying this, right? Are you behind a proxy server? Are you logged into the computer in such a way that you have the ability to install new software?

Did you update ActiveHome Pro on the computer where the CM15A is installed?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 06:37:27 PM
Partial answers:
I've not yet updated my AHP code.

I am still behind my office firewall. I have been successful saving the update files thru the firewall. Just having a problem installing them.

I will attempt the other actions you suggested. Hopefully I'll have another reply on progress within 15-20 minutes.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 06:45:37 PM
cary: Just FYI, if you update your MyHouse client, you won't be able to connect to your AHP system until you update it, unless you use the configuration program I posted with the update.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 06:49:45 PM
I still end up with 3.199 after loading the new ActiveX.

I deleted antx.dl file (12/15/05) and then opened myhouse.com again. Comes up with 3.199. When I check in program files\\\ I see the 12/15/05 antx.dll file again.

I am still behind the firewall. I am also behind a proxy server. I can save the new update file to my desktop, but when I attempt to install I get a failure. I will be leaving work here shortly and will attemt to install from home.

BTW - I have not yet updated my AHP/CM15A computer.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 06:52:58 PM
I'm wondering if your proxy server has cached the .cab file that loads the client. I'm pretty sure that the updated code is now on all our servers. I'll check again on a couple systems here to be sure.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 08:10:42 PM
X10 Pro

Have updated host and remote. Both connect but then remain on "Waiting" with no further activity. Can you help please?

Loma
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 08:15:21 PM
"Waiting" as in the AHP system says "Waiting for remote users" and the client says "Waiting for <the name of your system>"? On the client can you try disconnecting and re-connecting a couple times and see if you get the connection?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 08:17:08 PM
Thanks, have done that but will try again.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 24, 2006, 08:20:43 PM
x10 pro - Was able to install code from home. Installing from office network and behind proxy server was problematic. I am now able to get my remote client to connect back to my host computer even though I have not yet upgraded the host. Granted I'm on my home network. Next will be the test behind the office firewall . . .
Thanks for the help
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 08:37:45 PM
x10 Pro

Have restarted a few times. No change.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 08:40:52 PM
Can you try opening the client on the same computer as the AHP system and see if you can connect?

If you want you can e-mail me your system ID and a username/password and I'll try connecting from here.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 08:42:32 PM
Will try and if it does not work, will email.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 08:49:14 PM
Have forwarded email.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 24, 2006, 09:17:13 PM
Just to clarify, you only need to use the myhouse_config if you have updated the MyHouse client to 3.203 but aren't able to update your AHP system yet. In that case, run the myhouse_config program on your client computer and choose the option that lets you connect to a 3.202 or older server. Once you've updated your AHP system, run the myhouse_config program again on the client and choose the setting for 3.203.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: loma on March 24, 2006, 09:21:52 PM
Thanks very much for your assistance. Looks like its working.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 27, 2006, 02:58:10 PM
X10 Pro - I have not been able to update my AHP system yet. My client is on 3.203 and I have run the program to allow my client to operate with an AHP system not yet upgraded. This combo works fine when I am not behind the office firewall. Should I now be able to connect to my AHP system from behind the firewall or do I have to wait until I upgrade AHP to 3.203? I tried today at my office and it doesn't work.
Thanks again for the help last week.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: X10 Pro on March 27, 2006, 03:17:03 PM
The update to 3.203 changes the port usage on the AHP system and the client, and that change is what you need to make the connection from behind your office firewall. Once you update your AHP system to 3.203 it should work.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 27, 2006, 04:17:19 PM
Thanks for the clarification. I'll hopefully get my AHP updated later in the week and check it out.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: cary on March 31, 2006, 02:33:55 PM
X10 Pro - Made the 3.203 updates to my AHP system. Unfortunately going thru a proxy server (with my remote client) must be the reason that I still can't connect to my AHP. Any other suggestions?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: chicago on April 03, 2006, 03:26:45 PM
what and how were the ports changed.  is there a post that gives more details on the fixes provided by thisupdate?
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Drews on April 17, 2007, 07:52:28 PM
This is a full update release (including the MyHouse Web client) that includes all of the changes from v3.202, some fixes to things pointed out by users here, and a the change to make MyHouse not use port 8001. This change will make it easier to use with firewalls, etc. The list of changes is:

  • Changed "Troubleshooting" link in Help menu to point to new forum.
  • Fixed problem with events running from interface not being recorded in Activity Monitor.
  • Fixed problem with Advanced Command address sequences not running correctly.
  • Fixed readability of text in some macro command displays.
  • Fixed Smart Macros Preferences: advanced, etc. and other options not being saved after program exit.
  • Improved RF transmission performance, especially for camera controls.
  • iWitness: Fixed problem with saved video being cut off or too short.
  • MyHouse: Added code to detect server load and performance and select appropriate server.
  • MyHouse: Changed parts of frame tranmission to improve performance and reliability.
  • MyHouse: Improved reliability of video transmission.
  • MyHouse: No longer uses port 8001 for communication.
  • MyHouse: Fixed overlap of Upload/Download bars and time display in status bar.
  • MyHouse: Added preference for send e-mail method in MyHouse.

You can get the update directly from:

http://software.x10.com/pub/applications/activehome/ahp_updt.exe

You can roll back to the previous release version with:

http://software.x10.com/pub/applications/activehome/ahp_updt_201.exe

Please note that if you use MyHouse you will have to update both the client and your main AHP system in order for communication to continue to work. If you aren't able to update your AHP system yet, use the following program to change the MyHouse configuration on your MyHouse Web Client system.

http://software.x10.com/pub/applications/activehome/myhouse_config.exe

Seeing as how I got Vanguard with my purchase, but it doesn't work due to port 80 problems, is there any way I can get the AHP upgrade for free and use that instead? I bought this product specifically so I can do this. I'm 99% of the way there and I feel like X10 dropped the ball on me.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Dan Lawrence on April 17, 2007, 11:20:06 PM
3.203 is no longer available.  It was released on March 24, 2006 and was listed on the AHP Software history (posted elsewhere here) as Buggy. It was replaced by version 3.204 (July 3, 2006), the current version available for AHP & My House.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Drews on April 18, 2007, 07:58:46 AM
3.203 is no longer available.  It was released on March 24, 2006 and was listed on the AHP Software history (posted elsewhere here) as Buggy. It was replaced by version 3.204 (July 3, 2006), the current version available for AHP & My House.

Is there some way to get a copy of the new AHP or MyHouse as well as the USB module needed that gets around the port 80 problem so I can use it with my cameras. Seems to me if this was a known bug with Vanguard they should have never shipped Vanguard with my cameras. They should have shipped me AHP or MyHouse with the fix as well as any USB hardware necessary. Only seems right. I purchased the camera system so I could not only record actitivity but also view it from work. IF AHP or MyHouse does this then they should have given me that instead. It's not like I had a choice in the matter. I ordered a working camera system, not cameras with the choice of a functional vs a a dysfunctional software package. I bought this system only two weeks ago. It's not like I'm asking them to replace something I've had for eternity. Even if I did have it for a few years, if it doesn't work as advertized they should have provided and upgrade at not cost to solve the problem, even if that upgrade involves shipping customers a totally different package that does work.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Walt2 on April 18, 2007, 10:59:28 AM
Seems to me if this was a known bug with Vanguard they should have never shipped Vanguard with my cameras. They should have shipped me AHP or MyHouse with the fix as well as any USB hardware necessary. Only seems right. I purchased the camera system so I could not only record actitivity but also view it from work.

Is it a bug or a limitation?

From your postings here, and elsewhere, the problem seems to be with your networking.  If you fixed all your networking problems, the X10 software would work just fine, right?

I guess this all seems, to me, to parallel getting X10 PLC working within one's home. X10 sells you a controller and modules, but "fixing" the communication problems it up to the user.  Here for this, it is up to the user to "fix" their networking/internet communications problems.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Noam on April 18, 2007, 11:06:42 AM
From your post, it sounds like you are still within the 30-day window, and you should still be able to return the system for a refund.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Drews on April 18, 2007, 11:15:30 AM
From your post, it sounds like you are still within the 30-day window, and you should still be able to return the system for a refund.

I don't want to return the system, I don't want to go through the hassle of returning a system. The only thing I'd really be returning would be the cameras and the USB. I'd wind up getting the same cameras back with a purchase of a new surveillance system. I don't want to pay more for something that does work considering the original was supposed to work. What I want is the new WORKING software for free along with a replacement USB module that works with MyHouse or AHP. Seems only right to me. Registering me with the new functional software wouldn't cost them a dime, and a new USB module, in all honesty, probably costs them $2 to make. Ok, maybe $10 for a breadboard, a plastic case, and some transistors and resistors. It's no loss to them at all to do right by their customers, especially since I bought $500 worth of stuff from them. $2 vs. the loss of another $500 from a disgruntled customer or other customers that were steared clear of X10 by the disgruntled customer, hey, that should be a no-brainer for management. "Let's see $2 hit to us to keep a customer happy to ensure future purchases of $500 or more. We'll take the additional $498." My neighbor is looking into home security as well. He's waiting to see how things turn out for me with X10. If I'm happy, I guarantee you he'll be placing an order with them as well for $500 - $600 for a security and survaillance system.

As far as the software goes, just send me a working copy of AHP or MYHouse and close the registration on the Vanguard. End of problem. No loss to them. The USB for AHP or MyHouse can't be any more than a few dollars.

Not only that, I just spent a week or more debugging this system, only to get to the point of finding that an advertised feature doesn't work due to poor programming. Isn't that worth something? I'm not asking for a free system, they can keep the money I paid for the system with Vanguard, just give me a system that actually works if that's what they're advertizing.
Title: Re: AHP & MyHouse update to v3.203 Available
Post by: Drews on April 30, 2007, 01:25:58 PM
Seems to me if this was a known bug with Vanguard they should have never shipped Vanguard with my cameras. They should have shipped me AHP or MyHouse with the fix as well as any USB hardware necessary. Only seems right. I purchased the camera system so I could not only record actitivity but also view it from work.

Is it a bug or a limitation?

From your postings here, and elsewhere, the problem seems to be with your networking.  If you fixed all your networking problems, the X10 software would work just fine, right?

I guess this all seems, to me, to parallel getting X10 PLC working within one's home. X10 sells you a controller and modules, but "fixing" the communication problems it up to the user.  Here for this, it is up to the user to "fix" their networking/internet communications problems.

My network is set up fine. I have port forwarding and all that setup properly. I can't connect through a proxy server or corporate firewall.