X10 Community Forum

💬General Category => General Discussion => Topic started by: taken on August 15, 2006, 02:54:21 AM

Title: regress?
Post by: taken on August 15, 2006, 02:54:21 AM

I mistakenly ordered before reading the comments section, now I'm in the same boat as many of you.  I was sent the right product, it was just nowhere close to the standard advertised.  Now I need to send it in for a refund- should I just chargeback since I was not sent something anywhere near the quality advertised, and now I'm supposed to pay shipping charges?  How has anyone else avoided shafting from x10?

Anyone from x10 up for a response?  order-takers work all night, customer service reps seem to have a much softer schedule...