Windows 7 64bit
Trying to install Rockusb Driver.
"Windows encountered a problem installing the driver software for your device"
I have the exact same problem. Holding esc does not stoip the AirPad from booting normally. and, the Rocusb driver will not install manually
Thanks for any help.
You need to power off (not put in "sleep mode"), and hold the "ESC" button on the TABLET (not the "esc" key on your computer keyboard). To power off, hold down the power button and choose "power off" from the menu that pops up. When you connect to Windows while powered off with the ESC button held down, the airpad won't turn on and won't boot at all, but will be detected by Windows as a USB device with a different vendor and product ID than it would if it were turned on when you connected. If you know how to dig with a program such as "USBDview", you'll find that when connected it has a vendor id of 2207 and product ID of 290a. When connected normally, the VID is 1bb4 (same as HTC's), and it connects as a USB drive.
That said, I *still* can't get the windows driver to install, even when the tablet is connecting with the same vendor/product ID that is listed for it in the driver's INF file (Windows 2000 reports that it can't find the driver, even though I've given it the W2K inf file's location, and the .sys and .cat files are right there next to it). (edited-- I actually got this to work, but had to edit the W2K .inf file for rockusb, see the other thread under troubleshooting.)But since your issue is that the tablet is "booting normally" then it is almost certainly the case that you're only in sleep mode, not really powered off. Maybe that will make all the difference for you.