Topic: Lamp module dims lamps (Read 6749 times)

Brian H · « **Reply #15 on:** January 04, 2010, 06:05:01 AM »

If it is full On and looks like a night light. That is not good.
Hope Customer Service has an answer. Even if it is just an exchange as they may not know of a problem or are not saying anything.

dave w · « **Reply #16 on:** January 04, 2010, 09:30:31 AM »

Oh gee whiz, and here I just told Stoney, that X10 had great quality. Yummy, crow pie is getting tastier all the time.

LT · « **Reply #17 on:** January 04, 2010, 11:07:24 AM »

To add insult to injury I have been on hold with tech support for 30 minutes listening to their cheesy music. Online chat doesn't respond other then to say this is routine. I may give up and return the entire order. I'll keep you posted.

LT · « **Reply #18 on:** January 04, 2010, 11:16:18 AM »

40 minutes later and I get a recording asking me to leave a message. Not a good sign.

Brian H · « **Reply #19 on:** January 04, 2010, 11:20:00 AM »

By chance while you are listening to the cheesy music. What is the Date Code {small round sticker on back of module} of the modules?

LT · « **Reply #20 on:** January 04, 2010, 11:30:12 AM »

The date code is 09j44. I just received an e-mail offering replacement of all three lamp modules. Hopefully the replacements will be from a different lot.

Brian H · « **Reply #21 on:** January 04, 2010, 11:36:17 AM »

Knightrider reported in his thread. Date Code 09K47.
Maybe you will get a 2010 date code.

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Author Topic: Lamp module dims lamps (Read 6749 times)

Brian H

Re: Lamp module dims lamps

dave w

Re: Lamp module dims lamps

LT

Re: Lamp module dims lamps

LT

Re: Lamp module dims lamps

Brian H

Re: Lamp module dims lamps

LT

Re: Lamp module dims lamps

Brian H

Re: Lamp module dims lamps