Hi Brain, thanks, that makes a lot of sense. So, is there any way I can diagnose why this isn't happening like it should? The remote arms and disarms just fine, but the OnAlert Mobile does not, and if I set up a macro to arm the system (and select the same remote), when I run the macro it has no effect. Is there a log file I can look at? When I look at the F2 logs they don't always seem to reflect what's happening.
Thanks,
Ben