Loss of customer

[b wallace]

The worse part is the support, I just got
off the phone with them and was disapointed
again. I have purchased every add on
availible. i.e. all the software for the
old X10 and now for the new AHP except for
the new My House, I called to see if I
could get the new software for free since I
had already spent 150 bucks on the other
software and they are offering it all for
49 dollars, they of course said no way!
Sorry X10 you have lost another loyal
customer.

[RedBoy]

You poor bastard!  I figured they would
eventually offer the add on software for
free once most of the bugs were worked
out.  I held off for over a year because of
all teh problems aired on this website.