Contact | X10.com
Please login or register.

Login with username, password and session length

Author Topic: connecting to activehome pro at location other than at home.  (Read 8821 times)

Seafolks

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
connecting to activehome pro at location other than at home.
« on: May 08, 2006, 04:13:00 PM »
I can't connect to myhouse.com.
Logged

X10 Pro

  • Hero Member
  • *****
  • Helpful Post Rating: 23
  • Posts: 1416
Re: connecting to activehome pro at location other than at home.
« Reply #1 on: May 08, 2006, 04:14:53 PM »
Do you mean that you cannot get to the website myhouse.x10.com, that you cannot load the MyHouse Client, you cannot connect to the MyHouse Service from your AHP? If you provide some more information I'm sure we can figure it out.
Logged

Seafolks

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
Re: connecting to activehome pro at location other than at home.
« Reply #2 on: May 08, 2006, 04:37:01 PM »
I can't connect to myhouse.x10.com online or MYhouse client.I can however connect from AHP while at home.
« Last Edit: May 08, 2006, 04:41:25 PM by Seafolks »
Logged

X10 Pro

  • Hero Member
  • *****
  • Helpful Post Rating: 23
  • Posts: 1416
Re: connecting to activehome pro at location other than at home.
« Reply #3 on: May 08, 2006, 04:45:51 PM »
What message do you get back from your browser when you go to myhouse.x10.com? What kind of Internet connection are you using?
Logged

Seafolks

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
Re: connecting to activehome pro at location other than at home.
« Reply #4 on: May 08, 2006, 04:51:41 PM »
when I attempt to connect through my broadband connection I get a black screen with a small box at the top of my screen with an x in the middle.
Logged

X10 Pro

  • Hero Member
  • *****
  • Helpful Post Rating: 23
  • Posts: 1416
Re: connecting to activehome pro at location other than at home.
« Reply #5 on: May 08, 2006, 05:15:14 PM »
It sounds like you don't have Internet Explorer configured to install ActiveX controls, or that you are logged in with a user level that doesn't allow you to install/run ActiveX. If you are logged in as a Power User or Administrator, you should be able to adjust the Internet Explorer security settings to allow running (or prompr to run) signed ActiveX controls.
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.