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[EdwinWeston]

Nothing happens when I click on "Plug-ins" -> OnAlert->Help.
The ahp_security.chm is the same as ahp_smartmacros.chm
Any suggestions?

[JMac]

Don't believe there is anything there yet...........

[RJMiller]

There is a pretty good (but short) description of how it works in the wiki database

  RJ

[CLacina]

Here's a copy of the help file.  You'll have to rename it from ahp_security.doc ahp_security.chm.

[dawgpile]

I have the same problem as Edwin.  Nothing happens when Help is selected.  I dowloaded the ahp_security.doc and renamed it as CLacina suggests.  (I renamed the one that was there to save it)  I can open it directly from Windows Explorer(and it's the proper help file) but it won't open within AHP when selected from Plug-Ins>OnAlert>Help.  My ahp_security.chm that was installed originally was the same as Edwin's(for the SmartMacro plug-in, NOT the OnAlert)

Does anyone know how to get the help file to launch properly when selected for Plug-Ins>OnAlert>Help   I get no response when I select the Help button from the Plug-in pane or from the drop down menu.  Help please!  Thanks in advance for your consideration.

[HA Dave]

• Right click your start button (bottom left corner)
• Select explore
• search for:  ahp_security.chm
• You should find two... the one you downloaded.... and the one in the AHP program files.
• (copy and) Paste the one you downloaded on the "old bad one" in the AHP files. Let it write-over the old files.

[MikEroNet]

Unfortunately that doesn't’t work for me. But if it did the original file (which is the same as ahp_smartmacros.chm) should have come up when I go to plug-ins->on alert->help; but nothing happens when I click on that menu item before or after updating the file. I went through the AHP.dll with a hex editor and there are references to all the other *.chm help files except for the OnAlert so I assume this is a programmer error. 

[HA Dave]

Unfortunately that doesn't’t work for me. But if it did the original file (which is the same as ahp_smartmacros.chm) should have come up when I go to plug-ins->on alert->help; but nothing happens when I click on that menu item before or after updating the file. I went through the AHP.dll with a hex editor and there are references to all the other *.chm help files except for the OnAlert so I assume this is a programmer error. 

MikEroNet it doesn't sound to me as if you actually have the OnAlert plugin installed. Call X10 (and have your purchase order info handy). X10 will glady sent you a new link.

[MikEroNet]

I installed and registered my version. It comes up as registered when I start the app and all the functionality for it is available. On the about screen (Plug-ins->OnAlert->About) it says I have version 2.206 (Last Update 09-11-2006). Is there a later version then this? It appears to all work other then the help.

[Puck]

I installed and registered my version. It comes up as registered when I start the app and all the functionality for it is available. On the about screen (Plug-ins->OnAlert->About) it says I have version 2.206 (Last Update 09-11-2006). Is there a later version then this? It appears to all work other then the help.

The latest version with OnAlert should say: 3.206
I looks like you probably made a typo.

Look up to get a copy of the correct OnAlert help file. It's attached to CLacina's post.

[MikEroNet]

My bad, it's 3.206. I have the help file already thanks. I was just trying to see if I could get it to work within the application but it doesn't seem possible. Not a big deal since I can of course read it without the app.

[Puck]

I was just trying to see if I could get it to work within the application but it doesn't seem possible. Not a big deal since I can of course read it without the app.

Good point, it's been so long since I used it I forgot that the OnAlert Help doesn't work. Hope it's not too late to get added as a recommended fix.