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[aras]

I have received the email link, and had all virus and zonealarm off but when clicnking on email link it opens to download but reports cannot connect with network error 26.
I downloaded the old activehome software to see if it was my end and it worked.

Help!
I just received activehomepro package a few days ago

[Tuicemen]

I have received the email link, and had all virus and zonealarm off but when clicnking on email link it opens to download but reports cannot connect with network error 26.
I downloaded the old activehome software to see if it was my end and it worked.

Help!
I just received activehomepro package a few days ago

it maybe a problem with their server send support an e-mail and call custumer service supply your order number and ask if they can send you the files via email!

[aras]

Thank's , I have asked for files and they sent another email link to download with a conformation code accepted message .
I didn't even get that far to send conformation code, I have called them a second time and they said a second email link on the way,and I never received it.

What gives?
 Dan

[Tuicemen]

Sometimes the e-mail is slow to come, but the most I've waited is a full 24 hours.

Being the weekend it maybe longer!