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Author Topic: help with x-10 model CK11A on XP  (Read 4791 times)

flintdog

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help with x-10 model CK11A on XP
« on: July 14, 2007, 04:26:03 PM »
can someone please tell me how to install or where to get the correct software for my x10....i have model CK11A and i have windows xp. and the software on the disk doesn't want to install...please tell me where i can get the correct software...


thanks

flintdog
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Charles Sullivan

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Re: help with x-10 model CK11A on XP
« Reply #1 on: July 14, 2007, 04:35:04 PM »
Quote from: flintdog on July 14, 2007, 04:26:03 PM
can someone please tell me how to install or where to get the correct software for my x10....i have model CK11A and i have windows xp. and the software on the disk doesn't want to install...please tell me where i can get the correct software...

The most recent release of ActiveHome is  at  http://www.x10.com/support/support_soft1.htm

It ought to install without a problem on Win XP but it won't necessarily be 100% trouble free.

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Dan Lawrence

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Re: help with x-10 model CK11A on XP
« Reply #2 on: July 14, 2007, 07:52:35 PM »
The CK11 is a serial device (it used to be the CM11A) and there have been reports that certain motherboards give serial ports trouble under XP.  If Active Home 1.42 installs OK and XP does not see the CK11 or if it keeps appearing and  disappearing, then you have one of those motherboards and your only recourse is to upgrade to Active Home Professional and the USB CM15A interface.

Once good thing is that  Active Home Pro will import the .x10 files from Active Home.  Back them up, and your settings will import, so you don't loose them.
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flintdog

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Re: help with x-10 model CK11A on XP
« Reply #3 on: July 14, 2007, 09:30:47 PM »
Quote from: Charles Sullivan on July 14, 2007, 04:35:04 PM
Quote from: flintdog on July 14, 2007, 04:26:03 PM
can someone please tell me how to install or where to get the correct software for my x10....i have model CK11A and i have windows xp. and the software on the disk doesn't want to install...please tell me where i can get the correct software...

The most recent release of ActiveHome is  at  http://www.x10.com/support/support_soft1.htm

It ought to install without a problem on Win XP but it won't necessarily be 100% trouble free.



thanks for the help but when i downloaded the software and try running it the setup exe, all it did was flash on the screen and that was it...the install screen would not stay running.....any suggestions on that?
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Dan Lawrence

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Re: help with x-10 model CK11A on XP
« Reply #4 on: July 14, 2007, 10:41:19 PM »
Sounds like you may have one of those motherboards that doesn't like serial ports.   I've never heard of a PC that refused to run a setup program.  You can try to get into Windows Safe Mode and see if it fully installs, then reboot into full mode and see if the CK11A has been recognized by Windows.
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Charles Sullivan

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Re: help with x-10 model CK11A on XP
« Reply #5 on: July 15, 2007, 08:21:24 AM »
I don't believe ActiveHome even looks at the serial ports during installation, so it's too soon to condemn the motherboard.  I assume you have administrator privileges when attempting the installation.

This sounds like a serious Windows or system problem, however I abandoned Windows as my normal operating system years ago and am unqualified to offer any suggestions for diagnosing or fixing it.

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Brian H

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Re: help with x-10 model CK11A on XP
« Reply #6 on: July 15, 2007, 08:57:49 AM »
It will check serial ports by default. There is a check box to force it to go to one port and not search.
I have seen many reports of XP and SP2 not liking Active Home. Though in my case it was on my XP before I added SP2 and it was OK other then the known glitches. Like communications just stop and you have to restart AHP.
flintdog; I have seen a report that loading from the 3 floppy disk set sometimes works when the CD didn't. Long shot but may help.
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