Please login or register.

Login with username, password and session length

Author Topic: Good news from Tech Support!  (Read 2973 times)

PajamaGuy

  • Hero Member
  • *****
  • Helpful Post Rating: 32
  • Posts: 522
Good news from Tech Support!
« on: December 12, 2008, 07:08:39 AM »

Yesterday I received the 2nd email from tech support informing me that they were still working on the issue and hope to have an update soon!

The issue was/is if you are running AHP 3.236 and On-Alert, when AHP thinks its Armed, the KR10A "DISARM" signal is interpreted as "Arm Instant-HOME"

Anyhow, it's nice to know they've duplicated and are working on it!   :)%
Logged
PajamaGuy
Win-7 - Dell XPS -Automation
VA12a on a dedicated desktop - Video
XTB-IIR & V572RF32

Remote via LogMeIn (FREE) and Ignition

Brian H

  • Community Organizer
  • Hero Member
  • ***
  • Helpful Post Rating: 305
  • Posts: 13295
Re: Good news from Tech Support!
« Reply #1 on: December 12, 2008, 12:17:59 PM »

Sounds encouraging.
Logged

X10 Ken

  • Full Member
  • ***
  • Helpful Post Rating: 2
  • Posts: 30
Re: Good news from Tech Support!
« Reply #2 on: February 12, 2009, 11:25:09 PM »

Just found the same bug today.  I have no security console.  Does anyone have a workaround?

Ken
===
Logged

dellzip

  • Full Member
  • ***
  • Helpful Post Rating: 1
  • Posts: 29
Re: Good news from Tech Support!
« Reply #3 on: February 13, 2009, 09:48:38 AM »

Yesterday I received the 2nd email from tech support informing me that they were still working on the issue and hope to have an update soon!

The issue was/is if you are running AHP 3.236 and On-Alert, when AHP thinks its Armed, the KR10A "DISARM" signal is interpreted as "Arm Instant-HOME"

Anyhow, it's nice to know they've duplicated and are working on it!   :)%
Very nice...
Logged

BaBaLou.

  • Hero Member
  • *****
  • Helpful Post Rating: 16
  • Posts: 244
Re: Good news from Tech Support!
« Reply #4 on: February 13, 2009, 11:14:08 AM »

I for one can't wait ???.
    Definitely encouraging news. Real soon I hope. :'
Logged
 

X10.com | About X10 | X10 Security Systems | Cameras| Package Deals
© Copyright 2014-2016 X10.com All rights reserved.