I received my X10 icon remote today. model # is IR10A. I began setting up my remote and was able to get the TV set up, and my blu ray player partially set up. After tinkering around with a few different codes, I did a master clear to start over. Once I did the master clear, I am no longer able to program any device. The codes that previously worked for the TV and the blu ray player no longer work, and neither do any other codes. I went through the whole deal with trying all 330+ codes too, even the ones not for my brand. No device will program at all now.
I sat on hold to technical support for over an hour and only got to speak to someone for 5 minutes. She did not know the answer and put me back on hold where I was then disconnected. I redialed, but have been on hold for another 3o minutes before I was put through to an answering machine. I am too tired to deal with this.