Continuing my installation log from where I left off:
10A) Now 1:15 PM Friday, I called tech support and got hung up on. Called back and the person is sending me "new software". This is good because the software I have now does not have a "remote" tab to set up a remote user. I am now wondering how to set this up to run automatically as noone will be at the "host" PC in NY when I go to Florida in about 10 days.
11) 3:05 PM received new software. They said I did not need to uninstall the prior software to install it. So I tried, and when I opened the "browser" it hung the PC with a blank browser window. Cold start, unplug USBs, reinstall to get drivers updated. Sheesh!
12) Found a new link in the Start-Programs menu labeled simply Vanguard, and clicking it brings up the registration dialog. Registered now. I guess I do not use the "browser" link on the PC where the cameras are installed!
13) Now I have trhe Vanguard screen up and it is displaying test patterns on all cameras after I added cameras 2, 3, 4. Device manager shows error with the VA12A driver. Restarting computer. Blue screen again. Safe mode does not show problem with device. But normal start = Blue Screen again.
14) I am going to delete the driver file KS.SYS and try installation again.
15) Called Tech support again and got new driver install program. Installed on W2000 PC, same error. Switching to another PC. This one is a newer Dell with W/XP on it. Perhaps the USB ports on the older PC are not up to the job.
16) Ok now I reregistered the software and the Vanguard window comes up. I added the cameras 2,3,4 and unplugged all 4 and plugged them back in. I added the 2,3,4 motion detectors. I now see camera 1's picture on 2,3,and 4, but just static on camera 1. I set up a remote user ID.
17) I brought up the Vanguard Browser on another computer and connected. Had to then "connect" the original Vanguard window on the XP computer, and then I see camera 1,2,3 and 4 the same as on the Vanguard window as stated above.
More work this AM starting 7:30 AM till now at 11AM:
18) Next morning, I turned off the X10 video send/receive product (2.4 Ghz) to see if there was any difference. Nope, But I did find that when I fiddled with the connector in the wiring on camera 1 it suddenly let the other three cameras show their pictures. I then went to the other three cameras and tightened the connectors on them. I now have pictures on all 4 cameras -- different ones of different rooms. Camera 1 goes to static and back to a picture occasionally. I hear a click in the other room when it does this both when "it" goes off and back on. Dont know what is coming on and off.
19) The motion detector does not appear to turn the cameras on/off on the Vanguard screen. Dont know if this is correct or not.
20) Got my friend in Florida to try the Vanguard Browser with my code and password, and after a few problems with ActiveX installation and Plugin enabling, he can now see the 4 camera pictures too. He said he saw no video until he right-clicked on the window and selected an option for 100% video or something like that. I did not need to do that last step on two other computers here at home to get them to work as "remotes".
21) Next step is to add the Ninja pan/tilt and test it. Then deploy to other parts of the house.
The only other problem I have had is when I turned on one light in another room, it put the Vanguard screen back to showing camera 1 on all 4 camera selections. I turned it off and that fixed it. The light switch in that room is a "low voltage" switch by Nutone. If this causes interference, I will likely give up since 90% of the lights in the house are on those types of switches.
I do hope this log is of use to someone else. The connector loose on the camera wiring should be added to "troubleshooting" in the Wiki.
Sue