I am trying to start a business setting up computers with home/outdoor monitoring and I thought that I would give x10 a shot since it is apparently the most economical thing out there and you seem to get the biggest bang for the buck (internet monitoring, tilt swivel, night vision, wireless, outdoor etc). I purchased the internet package for 100.00 that comes with the VA12A usb video adapter, the ninja camera setup with tilt swivel, the wireless reciever, and motion sensor, and the Vanguard software.
Ok, the problem I am having is 2 fold. When I run the vanguard software, my cpu usage pegs at 100%. I also get the dreaded rundll.exe error when it finishes recording video. I have tried deleting the my images folder, returned the old va12a video adapter and got a new one, installed the software on 3 different machines (low power machine in xp, medium power machine in xp ,and a high power dual core machine with vista). The odd thing is, I get the exact same problem on every machine. First off, I can't uninstall the software, it is totally impossible. I have been able to reinstall the software but have never ever ever been able to uninstall it because it does not put an uninstall.log file into the operating system (vista, or xp). I was able to remove it from one of my machines by rolling back the system, but again, it will not or cannot in any way uninstall on any machine I have tested. That to me is totally unacceptable and cannot for the life of me understand why I am the only one with this problem.
The other problem which is the main concern is that the system is no good to me if I can't record video. When I record the video, I get a rundll.exe error when it finishes recording, and it does it on every machine. I can record a couple of seconds of video on low quality without this error, but if it is longer than 5 seconds the rundll.exe error occurs (again, this is the same on every machine I have tested).
I went through all the steps with tech support and the only thing he could think of was maybe I just got a bad usb adapter so I returned the va12a and got a new one. I also searched all the forums and only found people who either solved the problem by deleting the myimages folder or others who just gave up and returned the entire package. Although I am frustrated and hate them right now, I don't want to give up if there is something simple I am missing. The big question is has anyone used the internet package and successfully got it to work and record flawlessly without any rundll problem?
? Also, what kind of hocus pocus magic do you have to do to uninstall this software?
?
My experience level is somewhat high on computers, I have installed my own media server, built many pcs, etc. and I have to say, this is the weirdest most difficult problem I have come accross.
Any help would be appreciated,
Thank You