From a forum perspective, I don't think this is a known problem or frequent complaint.
Were the "practically dead" batteries the original batteries in the MS10A? If so, your buddy is asking for trouble. Change the batteries minimum once a year, don't wait on the console to tell you it isn't hearing from the MS10A.
With out a crystal ball, or a system log, you can probably chalk it up to:
1. Someone was in the house.
2. Weak batteries
3. Fluke - false alarm