I just got done talking to a service rep at this company and he was a rude jerk.
I've combed the x10 site for camera security systems off and on for a couple of years and decided to take them up on their offer on the home page to call and speak with a knowledgeable rep to help me choose the system that's best for my needs. I told the gentleman why I was calling and that I was looking for a system that would cover video surveilance of just one side of my residential property, covering a range of about 100' in length and was hoping I could rely upon his expertise in recommending a system to me. he proceeded to ask me, "so, what are you looking for?". I sort of chuckled and said, ummm, I thought I just you? he asked how I wanted to record the information and I replied, via vcr. he blurted a non-audible version at me with the attitude that I was already a complete hassle and I asked him if there was a way he could direct me to where that was on the site and he gruffed "its not on the site!". I sort of didnt know how to respond to that and I'm sure I stuttered. then he added that I'm just going to have to look around on the site to find something I like. I told him, thus far all I'm able to find are packages with far more cameras than what I think I need and he said, so you order less cameras! he didnt need to add "go away idiot, you're too stupid for me to talk to" because that was already in his voice. I told him, yaknow what? I'll just go shop somewhere else. and he said, okay, thanks for calling.
WOW