Longer Shipping

[GMAN]

Did I miss something at some point in time    Last couple of orders have been coming from East Coast. I was spoiled getting things in about 2 days or so from Las Vegas (Lost Wages) Taking 6 days or so now.

G.

[jeffdharlan]

Mine still comes from New Jersey, but about 5 business days out.  Of course Fedex always has the estimated delivery day 1 day later then when it really comes  

Returning a product for a replacement was horrendous for me.  Shipped mine Apr 12, they received it April 15.  I called April 26 to find out they had not even packed a replacement up to ship it out.  they promised the next monday (Apr 26) to ship one out, but it wasnt shipped out until that wednesday.  I received it on May 5th.

So the whole thing was April 12 - May 5th

[Brian H]

To CT from NJ it took my orders maybe 2 days FedEx Ground. Now that that went to SmartPost and FedEx drops it off for the Post Office to deliver. It take 6-7 days from NJ to my house.

[GMAN]

FedEx drops it off for the Post Office to deliver

Yes, I started realizing the 'hand off'.

Hard to be patient when the jones for some new or additional stuff arises. 

[Brian H]

X10 is not alone in using Smatpost. Smarthome actually calls Smartpost their "Deluxe Ground Shipping". I would not wan to use their Economy Ground. 

[JeffVolp]

Being close to the shipping point does not guarantee quick delivery.  We are only 120 miles north of Vegas.  I would normally expect delivery in a day or two, but FedEx takes almost a week.  I tracked it once.  As I recall it first went to Phoenix, then Salt Lake, then Cedar City, and finally here. 

Jeff

[jrwhit]

My last order took 10 days. After a week of continuously checking the garage and front door, I remembered why I order the majority of my home automation gadgets off EBay. I must say, it got close to my place on day 7 and then decided to go see some relatives in Kansas.

[GMAN]

Weird...

Jeff, you reminded me of an order out of Los Angeles once. It's an hour from LA to my area ? (if some nut ball isn't on his lid on Freeway)
The company used DHL. The package went past me 100 miles and turned around and came back.