I too am having trouble with my new PH508. I have my DS7000 set to A8, several cameras on A1-A7 scattered all throughout my first floor, and they work w/o any trouble. I set my PH508 to an unused code: A13 presently, (I've tried numerous others) and when I trip my alarm, it never goes off. I took the advice of another poster, and used one of my palm pad remotes set to the same house code and used the ON, OFF repeatedly there and it WILL trigger the PH508 that way, but NO OTHER WAY. Now...if my Palm Pad can reach my communicate all the way from the second floor to my PC and the USB module CM19A can record it (as evident by the activity log) and it can then send the codes through the wiring to trigger the PH508 in THIS manner, then why oh why, can't the alarm panel itself trigger the PH508? Doesn't make sense. I've tried plugging it in several outlets and no go with the alarm triggering it. But using the Palm Pad remote will work everywhere I've tried so far. Doesn't make sense that the Palm Pad's alternating sequences are getting through and the PH508 responds to it, but not from any the Alarm (DS7000) is sending. Perhaps the DS7000 isnt sending them? Is there something specific I might need to do to the DS7000 to get it to trigger the PH508?
On a good note, my wall switches came today too, and they are working perfectly. I can macro them to turn on exterior lights when motion is detected and record video...just so funny that everything else is apparently communicating well enough to work, but can't get the PH508 to work.
Please help!
Thanks!