This is strange. What I am trying to do is to create a macro to turn everything off and assign said macro to the key in the middle of the unit that says something like; "turn off all (whatever). The documentation says that to do this one must assign to the 'main' keys (choose from the right side of icon selection keys. My problem is that when I try and do this I get the same devices that are available to the left hand icon selection keys. I am not, obviously, getting to the 'main' keys. I am, obviously, going to need a step by step solution to my problem as I must not be pushing the right keys.
I sent this to support. They replied that my problem would be taken care of by their pro support team. That is the very last thing I heard. I tried to call and get an answer but there was no help there either. I also tried the chat but that was a complete waste of time. Therefore I am posting this here in the hope that somebody can either give me a step by step or tell me where I am going wrong. I also realize that I can easily do this by picking a device key but I thought it would be nice to assign this task to a single button.
Thank you........