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Author Topic: ActivePhone can't invite a cellphone  (Read 12804 times)

tomh

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ActivePhone can't invite a cellphone
« on: April 24, 2011, 07:35:29 PM »

I purchased and downloaded the ActivePhone plug-in.  I registered it, but it doesn't show as registered on the initial screen pop-up when starting AHP.  If I enter my email and continue it comes up with the standard error:  Active Home Professional has encountered a problem and needs to close.  Do you want to send a report to Microsoft, etc......I tried with and without WiFi enabled.  Same error.  Using AHP 3.311 and Win XP.  What would I be doing wrong.

Thanks,

tomh
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Dan Lawrence

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Re: ActivePhone can't invite a cellphone
« Reply #1 on: April 24, 2011, 09:10:19 PM »

Firstly, it's not ActivePhone, the plug-in is ActivePhone Pro.   Look at the entry screen in AHP.
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Knightrider

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Re: ActivePhone can't invite a cellphone
« Reply #2 on: April 24, 2011, 09:26:49 PM »

Dan:

I own ActivePhone.  I do not own ActivePhone Pro.  These are two different things, but as you have no plug-ins (don't need them) I wouldn't expect you to know that.  Too bad you didn't know that before you posted here.
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Dan Lawrence

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Re: ActivePhone can't invite a cellphone
« Reply #3 on: April 24, 2011, 10:33:37 PM »

On my entry screen for AHP 3.310 it reads "ActivePhone PRO" grayed out since I have no plug-ins.
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bt54

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Re: ActivePhone can't invite a cellphone
« Reply #4 on: April 24, 2011, 10:39:26 PM »

Knightrider,
I also purchased ActivePhone - I don't see a plug-in called ActivePhonePro on the X10 website as an available plug-in.  On log in the ActivePhonePro plug-in displayed as not registered BUT ActivePhone is displayed as registered in Help -> Register.  Also the ActivePhone is not working on my iPhone 4.
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Knightrider

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Re: ActivePhone can't invite a cellphone
« Reply #5 on: April 24, 2011, 10:54:06 PM »

active phone pro is a relatively new add-on that's being offered by x10's sub vendors for a limited time before the mother company launches it's sale at X10.com.

I posted a solution to your problem in your other thread.
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tomh

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Re: ActivePhone can't invite a cellphone
« Reply #6 on: April 26, 2011, 08:09:48 PM »

So, I now have a working version of ActivePhone.  It required a few tweaks from the programmers.  The 3.3112 eliminated the problem of getting an error screen which said AHP encountered a problem and needed to shut down.  This would occur when I used the Invite A Cellphone option.  Once fixed I would send the email and open it up on my iPhone 4 only to see the 500 Error-invalid security key.  The 3.313 update today fixed that today.  I did not select the Use Security for WiFi option above the box where you type in your email address for it to be sent.  Works like a charm so far.  I wonder if it works on an iPad or Xoom?

tomh
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