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Author Topic: Lost touchscreen function  (Read 4678 times)

tjinwy

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Lost touchscreen function
« on: September 29, 2011, 11:00:45 AM »
Hi,
After trying out USB keyboard and mouse, the touchscreen function has stopped working. Now the only way to use the Airpad is with a keyboard or mouse! (wired or wireless) I have tried factory reset, and flashing the new ROM, but even though the software claims that the update was successful, the version on the Airpad remains the same.  B:(

Ideas?

Thanks!

Now I have also allowed the device to go completely dead and tried again. No change.
« Last Edit: September 29, 2011, 04:28:35 PM by tjinwy »
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YB

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Re: Lost touchscreen function
« Reply #1 on: September 30, 2011, 01:28:27 PM »
I will check into this for you. I have used keyboards a few times, and have not had this problem. It sounds like it might be a defective device. Send me your name, phone number, order number, etc. If i come to the conclusion that it is in fact a defect, I will have a customer service rep call you for an RMA. yb@x10.com
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Michael Youngblood
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tjinwy

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Re: Lost touchscreen function
« Reply #2 on: September 30, 2011, 02:41:54 PM »
I'll do it.

Thanks!


Did it.
« Last Edit: September 30, 2011, 02:47:24 PM by tjinwy »
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