DS7000 Alarm triggers by itself

[bitpusher1010]

I'm having an issue with "Supervised Security System DS7000" whereby the alarm sounds upon opening a door, despite having never armed the thing. I have two DS7000, both have exhibited this issue under the same set up.

This is not a repeatable issue. Seems to happen late at night when some folks are sleeping, not cool. Any advise please? Thank you.

[dave w]

What have you done so far?
There isn't a whole lot that can be done. Unplug, remove all the batteries in all remotes and the PS561. Then re-install the entire system with new batteries. Since you say two PS561 exhibit the same problem, it seems like it would be a security sensor, but I don't understand how it "alarms" when not armed. (Is it a true security alarm with the auto dialer dialing out, or is it a "trouble" alarm?)

[bitpusher1010]

So far I have tried TWO DS7000.

I will try completely resetting the system again, and taking all batteries from all sensors.

The system isn't armed, however becomes armed suddenly upon opening a door (so it seems).

It is a true alarm as the noise level is extreme. I do not have it dialing out so I can't answer specifically to that.

[Brian H]

The only thing that should trigger the console is a Panic Alarm if it is not armed.
I would make sure any of your remotes are accounted for and their batteries are good.

Do you have any Security Motion Sensors?

[bitpusher1010]

No motion sensors are being used. These are all window/door sensors. The malfunction occurs upon opening the door.

[FloridaGuy]

I've had the system unexpectedly alarm when a key or something else accidentally presses the alarm button when the key fob is in my pocket.  When in the house I hear the alarm beep so I know when it happens.

[bitpusher1010]

I'm not using it as an alarm at this point, so I never activate it, and do not carry any remotes in my pocket. The fact that it triggers upon the opening of the door should provide some clue.

[Brian H]

Does it make any difference if the console is on Run1 or Run2 ?

If the Armed LED is not On and a Door Window Sensor is triggering an alarm.
Either the Door Window Sensor is sending a panic signal in error or the console is defective.

[bitpusher1010]

In most cases it has been in RUN 1.

Huh, have there been cases where a door sensor sends a panic signal?

I've got two consoles bought at different times. Both exhibited the issue. I've reset all batteries and the DS7000 completely. Let's see if it still happens.

[Brian H]

I have never seen anyone reporting a sensor triggering a panic alarm. That was one of my imagination goes wild thoughts.  

[dave w]

The fact that it triggers upon the opening of the door should provide some clue.

Well, since it involves one door and two consoles,  I think I would either replace the door security remote with a new one or swap it with another remote to see if the problem followes the remote.

[bitpusher1010]

Ok. It happened AGAIN. It happend in the run mode that beeps when a door is opened. Upon opening my sliding glass door the console triggered an alarm. Upon attempting to Disarm with a handheld remote, it would not. I had to disconnect power.  Note, I found the console to be reliable for 2 weeks without issue while running in the mode that is silent.

What the heck is going on?