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Author Topic: Home Genie Sensors Widget Shows Tamper  (Read 1094 times)

LostDog88

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Home Genie Sensors Widget Shows Tamper
« on: October 27, 2018, 06:40:05 PM »

Why do some of my sensors show a tamper in black letters below the status of the sensor? They work fine, they all have covers and they covers are closed...

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Brian H

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Re: Home Genie Sensors Widget Shows Tamper
« Reply #1 on: October 27, 2018, 06:48:44 PM »

Do you know what their part number is? There where new models when the SC1200 was being sold.

Security sensors. I know they check in about every hour. If it was four hours and no check in. Would generate a problem zone indication if check in was missed continuously.

The Tamper was as you expected the sensor cover was opened or not tightly closed.
« Last Edit: October 27, 2018, 07:20:41 PM by Brian H »
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LostDog88

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Re: Home Genie Sensors Widget Shows Tamper
« Reply #2 on: October 27, 2018, 07:41:03 PM »

They are DS12A's. They have covers. The covers are on and tight.
I don't know about the checking in part. I just noticed this all happening a couple days ago.
I know if I open a door the SC1200 chimes immediately.
One time I had one that had a problem with it's cover. Cats...long story I won't bore you with, but it had a tamper warning in the widget that was bright red instead of black.........???
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Brian H

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Re: Home Genie Sensors Widget Shows Tamper
« Reply #3 on: October 28, 2018, 07:52:21 AM »

Thanks for the update.
If the SC1200 is not showing a Tamper or Zone problem. The DS12A sensors are probably OK.
Since I don't use or have HG. I don't have any idea what the indication means.
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dhouston

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Re: Home Genie Sensors Widget Shows Tamper
« Reply #4 on: October 28, 2018, 09:15:32 AM »

Could black mean OK while red means TAMPER?
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LostDog88

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Re: Home Genie Sensors Widget Shows Tamper
« Reply #5 on: October 28, 2018, 10:49:57 AM »

That is exactly what I thought.

But not all sensors show the word "tamper"?????
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