Sure was hoping that it was just that the server was down, but now it seems the unit may be defective. Hope someone has some ideas for me as I have not had this unit that long, probably less than a year.
Try for a refund and replace it with one of these bundled with a 2412PLM for 75 bucks:
https://smartenit.com/product/harmony-p2/ -Has Android & IOS apps and a web app.
-Works with Alexa and GH.
-Controls X10, Insteon and ZigBee devices.
-Clock synced to internet
-DST, Sunrise & Sunset work correctly and are based on your home location
-No loss of time or resetting after power outage
-Multiple homes are supported in one app
-Sends email & texts
-10 minute setup
-Excellent customer support from California offices
I've been using a G2 and a P2 since early March primarily as an Alexa interface and for notifications. X10 should just buy these and slap their name on them and put the WM100 out of its misery.
Notes: -The P2 is Ethernet only. The G1 and G2 support both Ethernet and WiFi.
-The P2 and G2 have built in ZigBee radios; the G1 can support an external ZigBee radio