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[IPS]

Hello everybody.
Yesterday my Smartenit harmony p2 stopped responding to Alexa. I tried everything but I could not log into it. So I decided to start all over. Deleted the app. Downloaded the app. Try to login many time.Always got message to try latter. Tried to setup a new account. Same sort of response.
So decided to contact Smartenit support few times. Always went on answering machine. Then I tried to contact, administration, then sales. Always machine says leave a message will call you as soon possible. Tried talking to operator. No answer.
I am beginning to believe that company is out of man power or out of business. Either way I am stuck with devices the don’t work with Alexa.
Can any one of you help me resolve the issue. Would greatly appreciate your help.
Thanks..

[mike1]

Yes seems like they closed. Last time I was able to use it was this past Sunday night. No warning or anything,  called all their numbers no answer.

[brobin]

Hello everybody.
Yesterday my Smartenit harmony p2 stopped responding to Alexa. I tried everything but I could not log into it. So I decided to start all over. Deleted the app. Downloaded the app. Try to login many time.Always got message to try latter. Tried to setup a new account. Same sort of response.
So decided to contact Smartenit support few times. Always went on answering machine. Then I tried to contact, administration, then sales. Always machine says leave a message will call you as soon possible. Tried talking to operator. No answer.
I am beginning to believe that company is out of man power or out of business. Either way I am stuck with devices the don’t work with Alexa.
Can any one of you help me resolve the issue. Would greatly appreciate your help.
Thanks..

See my reply in the other thread about using the Broadlink RM4 Pro as a replacement for the Harmony.

[mike1]

Hi Brobin

This device dont believe will work with X10 devices and or set schedules etc. like the Smartenit Harmony P2? Need it to also have remote access from Android  etc.

thxs
Mike

[Tuicemen]

I've been using the Broadlink RM pro  for several years to control x10 via Alexa for several years. Since it is a IR/RF s
transmitter device you need a x10 transceiver like the CM15A.  The Broadlink RM has several apps & skills which have been released over the years. 
There are several threads in the forums on using the Broadlink so I'm sure you can do anything x10 with it and a CM15A.

[IPS]

Thanks everyone for your response.
Where can I ger Broadlink RM. I have CM15A and it works.
Thanks.

[Tuicemen]

The Rm pro is now up to version 4 available on Amazon I use the original.
Make sure it is not the mini as it only does IR, also if it doesn't specify the RF frequencies it works with ask. This one specifys  the frequencies https://www.amazon.com/dp/B096TXWMPV?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1

[Tuicemen]

I also found a simular device which should work with X10  Lloyds 

[IPS]

I just ordered Broadlink RM on Amazon. Will be received on April 3.

[brobin]

UPDATE!!

I just received this reply from the President of Smartenit. They ARE still in business!!

Received today:

The problem has been identified as an inadvertent change of resources in AWS. We are working on a fix and hope to be up by tomorrow at the latest.

Thank you for your patience during this inconvenience.

Al Choperena
President and CEO

[IPS]

              UPDATE!!

SMARTENIT STARTED WORKING AGAIN.   
Like Brobin said, they are back in business again.