Help setting up

[birdzeye]

Hi,
I'm sure this info is here somewhere but my search came up empty. Just wondering what the best way is to set up AHP + all plugins for the first time. Do I wait to get the CM15a and Va11a before downloading the software, or is it "safe" to download and install the software first? The email I got from x10 just has the links to the software downloads but no guidance on what sequence I'm supposed to follow. If anyone could help or provide a useful link as to how to set this thing up I'd appreciate it. Thanks in advance!

[Puck]

You can download and install the software and start creating rooms, etc. You can play around with it while waiting for the hardware.

[birdzeye]

You can download and install the software and start creating rooms, etc. You can play around with it while waiting for the hardware.

OK thanks. Just one problem though....On-Alert will not install. Does anybody out there have the CORRECT install file for ONALERT? I thought maybe I had to install the software in some kind of special sequence in order to get this OnAlert thing to install properly----error message: "newer version on server" keeps popping up and ending the install.    All other plugins installed properly. (knock on wood).

HELP!

[Tuicemen]

birdzeye

Just one problem though....On-Alert will not install

Many(every) OnAlert user has had this issue! See: Newer Version On Server
E-mail support and ask them to send you the newest installer not a link! 

[birdzeye]

birdzeye

Just one problem though....On-Alert will not install

Many(every) OnAlert user has had this issue! See: Newer Version On Server
E-mail support and ask them to send you the newest installer not a link! 

Thanks Tuicemen, I did phone Techsupport and they emailed me the exact same install file (several times) that will not install! I don't know what else to do at this point...know one at x10 seems to know anything or be able to help with this.