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[kevin dejaeger]

I purchase the new IWitness plugin and for
the most I am very happy with the product. I
really like the way it itegrated with AHP. I
have 4 camera's I use in a 15 sec scan loop.
I have found out after a long period, last
time overnight, that IWitness just locks up
and does not scan or even show a picture
anymore. If I restart AHP then it fixes the
issue, Has anyone else seen this issue?

[X10 Pro]

Kevin: What version of Windows are you using?
If you look in the Activity Monitor, what's
the last event before you restarted the program?

[kevin dejaeger]

I am running XP Pro. Here are some app
errors. I realize that you are trying to fix
all problems, let me know how I can help. I
am a 20 year veteran. What i really want is
to make your hardware and software great.
I have had many poblems but it seems like
you are listening. Here are 2 event log
entries:
Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      4/2/2005
Time:      7:39:17 PM
User:      N/A
Computer:   822SIOWA_MC
Description:
Faulting application activehm.exe, version
3.0.0.185, faulting module ahp.dll, version
3.0.0.185, fault address 0x00086842.

For more information, see Help and Support
Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 61 63 74   ure  act
0018: 69 76 65 68 6d 2e 65 78   ivehm.ex
0020: 65 20 33 2e 30 2e 30 2e   e 3.0.0.
0028: 31 38 35 20 69 6e 20 61   185 in a
0030: 68 70 2e 64 6c 6c 20 33   hp.dll 3
0038: 2e 30 2e 30 2e 31 38 35   .0.0.185
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 38 36   et 00086
0050: 38 34 32 0d 0a            842..

Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      4/2/2005
Time:      5:17:30 PM
User:      N/A
Computer:   822SIOWA_MC
Description:
Faulting application activehm.exe, version
3.0.0.185, faulting module ahp.dll, version
3.0.0.185, fault address 0x000855c6.

[kevin dejaeger]

Sorry about the repeats, IE said is was not
sending data!!!!!

[X10 Pro]

I fixed the duplicates.

Thanks for the details. We'll work on the
problem.

[kevin dejaeger]

I also noticed then when I scan without
saving stills there is no problems. I can
scan all day and it does not lock up. When I
start saving stills is when it locks up.
Hope that helps.

[kevin dejaeger]

x10 any updates? I let the scanning run all
day and when I returned home scanning was
locked up. Also my switches and macros do
not work at that point. I can close the
program and restart adn everthing works
until I scan again. Help!!!!

[jim]

X-ray vision would lock up like this. Never
found a fix. I was considering upgrading to
Iwitness but I guess I will wait.