HOW DO YOU GET X10 BUCKS FROM X10?

[baruno]

I HAVE PURCHASED NUMEROUS ITEMS FROM X10.
THEN I GET AN EMAIL THAT STATES THAT I X10
BUCKS IF I ENTER THE CODE.
WHERE IS THE CODE? I CALLED TECH SUPPORT
AND HE COULD NOT UNDERSTAND WHY THE CODE
WAS NOT THERE. WHY GIVE OUT X10 BUCKS WHEN
YOU CAN'T REDEEM THEM.

[CT]

If you have save copies printout or invoice
or any proof for the X10 bucks. Email
directly to sales@x10.com.  They will find
a way to let you redeem the x10 Bucks.  It
happened to me before and they took care of
it.