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[whynot]

In good faith, I prepaid over $600.00 for
X10 garbage. Nothing worked as advertised.
RMA numbers took weeks to get and they have
had their JUNK returned in good order since
November 2/05. Emails were replied to with
promises of refund being on it's way. Calls,
those long arduous waits on the phone we met
with "I will have to pass this to my
supervisor who isn't in right now." They are
all out to lunch. The last promise was that
the refund would be in my account "within 24
to 48 hours" and that was a week ago,. Today
the arrogant offspring of a unmwedded rodo
gnaw now tells me he wants a copy of the
Tracking number telling me they don't accept
returns after this long! It was them that
delayed everything!!!!

They ripped me off for over $600.00 - X10
are theives, crooks and cons - sue me for
saying this you bastards and we'll get this
into court at your expense!!!!

[skootch]

go get 'em still

[big root]

dam this guy is pissed

[I agree]

Your right about these people Still. I have
over $600 of their products and i
constantly have to replace the stuff
because it fails(and yes its installed
properly)Customer service is rude and
arrogant. If they make a mistake in your
order they want you to pay the price for
it. No more X10 products for me

[susanna]

specialized in making cctv camera. More
information, pls visit: www.veise.com

[bronco]

i wonder what you purchased and why you
returned it. was it because whatever system
you purchased did not work the way you
expected to or they don't work at all. i am
looking at their products and you really
give me second thoughts

[EricS]

bronco- have second, third, forth thoughts.
This stuff is junk- well, just read again
what STILL Waiting for Refund said.  Happened
to me, happeded to lots of people.  Sad- I
check here every six months out of morbid
curiosity, and it's always the SOS.  Guess
there are enough people on the planet to keep
these fools in business for a good long
while.  But, don't be part of it.

Oh also-  fasten your seatbelt for a ton of
replies by X10 "customers" (X10 employees)
stating how fantastic their stuff is, never
had a problem, prompt
repairs/refunds/service, and that the
customer support couldn't be better.

[rick]

i agree....to a point. i had similar
problems getting their stuff to work, and
gave up for a year or so. but have a new
outlook on some of the stuff.
it seems as though most of my problems
came from the lack of a "line bridge". i
have a large house and the signal was lost
in the wires...with no way to get to the
other side. after the bridge
install...every thing "so-far" is working.
and, lastly the only reason i even dusted
off my X-10 box was because my new pronto
remote for my home theater said with an x-
10 part it could connect to my gas fire
place. but now the whole 1st floor lighting
and a drape controll is now running on x-10

[kel]

Quote-"Oh also-  fasten your seatbelt for a
ton of  replies by X10 "customers" (X10
employees)"....I work for a school district
in Texas, I DO NOT and HAVE NEVER been a
X10 employee. I have 6 cameras setup,
Multiview, XRay, soon to have Ninja along
with several modules and floodlights. I for
one am pleased with the products. You
want "higher quality", go spend 3-4 times
more $$$ and get what you want. Kelly

[EricS]

Oh yes, the age old "if you want good stuff
that works, pay more money".  Golly Kel, I
actually do want "higher quality" and not
crap.  Too bad this stuff is represented
as "higher quality".  Don't remember seeing
anything that says it's cheap crap and you
get what you pay for.

Enough.  Enjoy your six cameras and
flawless setup.  I'll check back in another
six months and have a good laugh at the
same old arguments.

PS:  Glad to hear that you work for a
school district and have never been "a X10
employee".

[kel]

Sorry about that Webster, I didn't say I
was a taecher, just worked at a school
district ;~)!

[kel]

Sorry about that Webster, I didn't say I
was a taecher, just that I work for a
school district ;~)!....AN X10 employee,
better?

[EricS]

Got to hand it to you Kel- you've got a good
sense of humor and can laugh about this- you
made me laugh at my own pompous self.  Not
sure I could be so gracious.

Honestly- I hope your stuff does work well,
you are pleased with your purchases and that
you enjoy it.  And as if you needed any more
advice or comment from me- continue to
ignore people like me who don't behave well
sometimes!

[joe]

For those who are complaining about getting
their refunds ... if you paid by CCard why
don't you simply contact the card company or
your issuing bank and have them do a CHARGE
BACK .... THEY'LL DO IT .

[joe]

OH , by the way ...
Please read ...
Got a LIL story for ya !!!

For the past 2 years I have been occasionally
coming over to this x10.copm site and looking
at their camera's .
That gut of mine kept telling me to stay away
... too good to be true ... prices are to low
to be quality etc etc ...
and this has been going on for 2 years now .
Anyways ... a week ago I came on over ... (
by the way NEVER even realized they had this
board here , just saw the link for this today
)...
A week ago I decided to go on and say what
the heck and take the plunge and brought that
3 camera Multi-Camera system .
It arrived quick enough ...
When I opened ONE of the boxes for the one of
the camera's ,honestly my first reaction was
OH SH*T CHEAP CHINA JUNK !
I sat the entire box aside for 2 days and
finally got around to actually setting this
thing up .
I should have listened to that gut of mine ...
I wish I had seen this forum before I brought
this ...
CHEAP CHINA JUNK ...
I JUST CALLED TO GET RETURN INFO ...
Was told I needed a return autorization and
to call on Monday ...
OK , I will do that , However , as the owner
of several businesses and having several CC
merchant accounts I am very well versed in CC
the retrun processes and it in any case
should only take from a few hours to a few
day at the longest to do a return depending
on what your system set up is but 72 hours at
the most IN ANY CASE ... so when I place the
call to get my return authorization info , I
am also placing a call to my CC issuing bank
and let them know about this ... I am already
shooting for a charge back .
Gonna give em 72 hours to get it back on my
card tho .

GeeZ , I wish I would have came in here to
this board before I took this plunge ...
RIGHT INTO THE TOILET !