so should the driver version on the VA11A be 2.0.0.55 and dated 3/19/01? If so, I have the right driver installed and I still cannot load Multiview. I either get the splash screen, freeze and little "error" sign in the taskbar,OR more commonly, the Microsoft message: "MultiView Camera System has encountered a problem and needs to close. We are sorry for the inconvenience." The error report then shows me that the app name is multiview.exe, appVer. 2.0.0.38, ModName: multiview.exe and Offset 00015e73.
I tried tech support who first had me redownload the new drivers for X10 and for Firecracker, told me to shut down my Firewall, virus program, and spyblocker, which I did. Still no change. Called tech support back and got a salesman who told me tech support was "flooded" with calls, he could not help me, refused to put my call back in queu, and told me to call back later.
Help.