"waiting for system XYZ1234"

[leiser1]

I am trying to log into my AHP system and get the above message. I assume something is blocking the connection, although I cannot figure out what it is. I also have problems with my browser encountering an error and closing. The trouble reports hints to a problem with an add-on. Does anybody have any suggestions?

[X10 Pro]

Did you update your ActiveHome Pro system to v3.203? If not, you'll need to run a configuration change for the MyHouse client:

http://software.x10.com/pub/applications/activehome/myhouse_config.exe

[leiser1]

Okay, I loaded that and now it gets all the way to "'user' not known". I was able to make it work from my home PC last night. I can't get connected from my PC at work. Any more thoughts?

[X10 Pro]

It sounds like the user name you've entered to log in with isn't correct. The user name and password are both case-sensitive, so check that you're entering them exactly as they appear in User Configuration on your main AHP system.

[leiser1]

You were right. I had a letter in caps on the host. Now I can connect and control, but I have no video. I did get it to work 1 time, but it was 1 frame and did not refresh. Based on this, I think the camera must be working okay. Any ideas on this?