software turns off when uploading imagebase

[ed5254]

My X-ray program shuts itself off after uploading one or two images to the online imagebase. I have never been able to get this software to work with my HP and Windows XP. After a year of (X)tensive (P)atchwork downloads courtesy of microsoft, I thought of giving it another try since all of my other problem software finally seems to be working but alas I'm still having problems with X-RAY VISION.Any idea why the program shuts down?