Re: Smartenit Harmony P2 & G2 Controllers

[Possum0425]

I''ve generally been very pleases wih Smartenit Service and Apps.  I use an Android Samsung phone and have no difficulty accessing the interface by the App;BUT, no so much luck trying to access the interface from my desktop computer

When I point my brower to the URL I getg the login page, put in my information, but when I hit login it just sits ?  Is the URL site down?  I get the graphics, with nothing "behind the curtain".

[brobin]

Yes, it's gone. The 'console.smartenit.io' function stopped working months ago and, from what I understand from the last time I asked, it's not coming back.

[JeffVolp]

Yes, it's gone. The 'console.smartenit.io' function stopped working months ago and, from what I understand from the last time I asked, it's not coming back.

That's the problem relying on anything that requires communication outside the home.  I gave up with Alexa controlling our theater lighting through Smartent.  A simple PalmPad triggering a gradual dim macro has the reliability back to 100%.

Jeff

[Jason B]

Where do I get Broadlink  RM4? Does it work with Alexa?

Is your system back? Mine is not yet.
Thanks for your response.

@ips sent you a PM

[Possum0425]

HEY GUYS -  IT's Back .....................................

[brobin]

Good to hear. I don't use the web console often but I'm glad they fixed it.

[SkipWX10]

I'll post here since it makes sense...

Alexa not finding Smartenit, requests enabling skill.
Disabled skill
Try to re enable skill but Alexa says 'Unable to link skill at this time'
Smartenit server ?
Can't log into the app on phone, times out and desktop says invalid password

[brobin]

The problem isn't with Alexa or your Harmony... server is down.
Call 949.429.3303 and report. The more complaints the faster it'll be fixed!

[SkipWX10]

Called and LVM with support...

[brobin]

UPDATE!!

I just received this reply from the President of Smartenit. They ARE still in business!!

Received today:

The problem has been identified as an inadvertent change of resources in AWS. We are working on a fix and hope to be up by tomorrow at the latest.

Thank you for your patience during this inconvenience.

Al Choperena
President and CEO

[brobin]

As of 12:45am Smartenit is back up!