Thanks for your prompt response. Yes, I spent over two hours tonight using a variety of means including the search option, but did not find anything that seemed to make a difference.
When I set ActiveHome up on my computer a year ago, it worked great from day one. I'm now at a loss to understand why the communications are failing. If you have any helpful suggestions about a workable query in the search option, I'm open to them since my searches have not yielded anything that has made a difference.
If this isn't the place for questions, let us newbies know. If it is, I welcome your input. Thanks.