Vanguard parts

[frank]

I need some information on parts for
Vanguard Camera XC21A/B. I dropped camera
and broke too small gears. where can I get
replacements? Thanks for any help.

[fonzie]

Yeah same hereMy gears just gave out. craked
in half where can they be purchased for
replacement this is where a company steps up
and takes care of consumer

[mark]

one of the gears in one of my vanguard
cameras broke also.  These seem to be quite
fragile.  After numerous emails to X10
looking to obtain a replacement gear they
decided to replace my camera since it was
only a few days past the warranty when the
gear failed.  I never got any response
about possible repair parts.

[fonzie]

It seems like when it comes to customer
service this company really lacks effort. I
think I will just go away from X10 and find
something different I'll post what I find

[fonzie]

It seems like when it comes to customer
service this company really lacks effort. I
think I will just go away from X10 and find
something different I'll post what I find

[ross spagnolo]

I also have gear problems with my vanguard,
no pan, and tilt is on its way out it seems,
I opened it up and found small pan gear
broken. Costumer Support was no help.
Paid $500 for this and lots more of their x-
10 cameras. They should at least let you
know where you can possibly get replacement
parts, since they will not repair or
replace, unless its under warranty.

[martin]

besides the falty gears does the vangaurd
cam work well the zoom and ect..?

[mark]

Yes it works very well.  It has a very
clear picture and has amazing zoom.

[Sly]

Geez...I thought I was the only one with
gear problems with the Vanguard. I opened
it up to find cheap plastic gears
broken...

I ordered a new Vanguard but now I also
ordered it with the 5-year Super Warranty
Plan. If anything breaks now, I will be
fully covered. X10...you should of told us
about these failing gears BEFORE buying it
the first time!

[ian hall]

I used a RC car 32 pitch pinion gear to
replace my broken gear.Just buy one with
the same # of teeth and file the center
hole untill it slips on the driveshaft in
the Vanguard. It's worked great for a few
years now.

[mark]

Well my replacement Vanguard failed also.
this time it is the tilt gear that broke.
It looks like the pan gear is cracked
also.  There is definatly a design problem
with these plastic gears.  Seems they are
to tight on the shaft and very little
material so they crack real easy.  Tese
need to be replaced with a metal gear or
this failure will be quite common.

[BFD]

See From http://www.x10community.com/forums/index.php?topic=11186.0 for a solution.
You can find replacement gears at http://h1071118.hobbyshopnow.com/services/advanceresultsDetail.asp?strProd=RRP0120&strSearchType=ALL&strInCategory=ALL&strInManufacturer=ALL&tag=qsrch