Well I went through good old Eric and he had me do a bunch of bull-crap, which I had already did, if not a dozen times before emailing them, and I got no where fast. In fact all I got was a bunch of crap basically saying theproblem was on my end, which it isn't. I follwed their every step to a T, even went so far as installing everything on completely different computer, no router, no Firewalls, nothing, and still have the same problem.
I started using X10 cameras and software a few year's back and would have been glad to have told anyone how good and kewl it was, until this chit. Now, I wouldn't recommend anything of theirs, let alone their support staff which has yet to even reply to my emails requests for assistance. All I want is for the dam stuff to work as it's suppose to and if they are having problems, than tell me that and not give me a line of crap and ignore a customer like this.