I don't think their customer service is any better with this issue than any others.. quite simply, it sucks. It's very evident they only care about the bottom line, and crossing lines (be it customer service, or porno advertising) appear to be part of their overall business culture. It's been bad for years, and it's getting exponentially worse.
When I first discovered x10 many years ago, I had a problem getting into the x10 site because it had been flagged by my spam control as a malicious spam/marketing site due to their unscrupulous email campaigns. I’ve watched for many years while people have complained about various x10 issues. 99% of the time, it’s the same outcome. The issue gets worse. What good does emailing them do?
It’s too bad really.. x10 has some cool stuff. But as it’s already been pointed out here numerous times, there are many other products that do the same thing, and many other places to get them. Sure, you can come back here every day wasting time to try and find their daily deals to get a good price.. But is it worth the time and effort? And when you think about it, why would they all of a sudden be selling a product 5 for 1? Does that not suggest the actual value of the product in the first place?
Maybe the half naked broads somehow increase this value..