Today.. I tried to contact X10 again... well at least this time I get a better results.
I have to say that "women" customer support are way way FAR better that the "male" x10 customer support.
Whenever I get female to response... I always have good and satisfying experience.
The lady @ x10 was quick to decide on how to resolve my issues. I will be getting the CM15K replacement by next week as promised.
As oppose to the last one... I had a very awful experience.. the guy was.. somewhat either lazy or arrogant. Who does not really cared how you feel about your hard earned $$ for their product.
I was told that X10 will never produce / never will have CM15A units anymore.
So my option is to accept the CM15K Kit.. better than having the non-working CM15A. Then I will just keep the CM15K until someone, someday need it.
-Csar