It's been about a year since my last complaint, I thought I'd check in and see if X10 ever delivered on their promise. I'm not surprised to see they didn't. But I'm happy to see they don't seem to be selling tablets any more.
Been using my Nexus 7 (that cost about the same amount as my original Airpad) for about a year now and it's wonderful. Everything I had hoped the Airpad would deliver on. A good portion of that is because it has a capable OS (but the much nicer hardware is sweet, too.)
X10, if I have just one recommendation for you as a company, it's this: don't make promises about something that's out of your control. Before I bought the Airpad, I checked in the forums and an X10 employee verified and guaranteed that this tablet would be receiving an OS upgrade. I was surprised given the hardware, but because a company representative made that guarantee, I bought one. Turns out the software update wasn't in your control. You should have stated something along the lines of "Yes, it will be upgraded if we receive an update from the manufacturer" or "We anticipate an update, but can't guarantee one."
In my mind, X10 still owes me $200 for the this hunk of junk that's now in electronics recycling heaven.