The second thing I would do is advise your sales staff to more fully inform buyers of the true makeup of the CM15K and ALL it's limitations, as well as inform them that the CM15K is a temporary solution, that an improved unit with all the features of the CM15A will be forthcoming by the end of 2012, if they are able to wait.
ALL the limitations of a CM15K? Surely ye jest.
1. It does not work with Keurig coffee things - in fact it doesn't make coffee at all.
2. It's not waterproof.
3. The solder holding the components together is known, in the state of California, to cause cancer.
4. May be harmful if swallowed.
5. Do not attempt to use as a suppository.
6. It's a temporary solution as we may (or may not) have a new improved version in the making that may (or may not) come out later this year.
7. Please do not read #6 and assume that a new version will ever be available because you will complain in December that you were faithfully promised this.
I decided not to buy {insert product of your choice here} because the manufacturer's website could not tell me what the product would NOT do. They refused to discuss limitations with me. Even though I asked, they refused to tell me when the next generation product was going to be released.
How much of anything would have been sold ever if sales teams were absolutely honest about anything. I fully realise that sliced bread is the best thing since unsliced bread, but how do I know that they don't have a new and improved version coming out soon.
You may, of course, take this with the intended humour. However, I think it relates very much to what Xytsrm is saying