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Author Topic: Great company and products!  (Read 6188 times)

jim birk

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 1
Great company and products!
« on: October 24, 2005, 12:39:06 PM »

Mathew Masar answered the inquiry about my
order very quickly and completely.  But, as
I told him the most impressive thing I found
was the X10 Knowledge Base!  I have
prototyped a basic two camera wired system
to help with answering the door safely.
Manual controls for cameras, outside lights
and a motion detector to know when someone
is present.  The prototype has worked so
well I am expanding to six cameras and
adding additional motion detectors.  In
planning the installation I had many
questions about pin out and why sometimes
modules work and sometimes they donít.
Within one hour Knowledge base answered all
my questions and even provided me with
additional information (like I didnít know
the cameras could be focused or do you
really need to use the plastic cap the comes
with the camera?)  I am very pleased with
the X10 products and service!  And my family
is much safer because of them.
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Brian H

  • Community Organizer
  • Hero Member
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  • Helpful Post Rating: 305
  • Posts: 13260
Re: Great company and products!
« Reply #1 on: October 24, 2005, 04:21:42 PM »

Glad to hear a happy message from time to
time. Hope it continues to be a good thing
for you.
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emet

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
Re: Great company and products!
« Reply #2 on: October 28, 2005, 06:37:57 PM »

I am agree with you Jim, just take a moment
to check manual's and knowledge base and
you will enjoy your x10 hardware
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tom j 2

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  • Posts: 56
Re: Great company and products!
« Reply #3 on: November 01, 2005, 04:48:27 PM »

Were is the knowledge base?? Thanks
Tcj
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emet

  • Newbie
  • Helpful Post Rating: 0
  • Posts: 3
Re: Great company and products!
« Reply #4 on: November 01, 2005, 11:30:31 PM »

TCJ, is a link in customer support page...
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