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[john hester]

I just signed up for your contractor
program as an installer (electrician). Am I
to be listed on your web site as a source
for customers to contact?

[Kelly]

John,
Congratulations and welcome to the X10
Contractor Program!
This program is free and signing up takes
only minutes. But knowing what kind of
contractor you are is different from listing
your business on the X10 Installer Search.
This program costs $12 a year and takes 24
hours to process your registration.
Copy/paste the url below to get to the sign-
up page:
http://www.x10.com/pro/installer_signup.htm?
7178fc430fb5ef

[john hester]

Kelly,
I went to the url you indicated in your 1st
message, completed all the information,
clicked submit, and then a message appeared
which said "this page cannot be displayed".
I tried it twice. Please advise. Thank you

[Kelly Parke | Program Manager]

John,
Thank you for your interest in the X10
Contractor Program and Installer Listing
Program. Our programmers are checking the
error you mention as I type this. Meanwhile,
I will be happy to walk you through the
process. You can reach me at 888-455-5658,
x2235 or send your phone number to
kellyp@x10.com and I will call you.

[Kelly Parke | Program Manager]

John,
It is fixed now, thanks for your patience!
Give it another try and confirm when
registration is complete.

[JTA]

Kelly,

I signed up for the Contractor program a
couple of weeks ago. Whenever I type in my
information, I get in, but it tells me that I
am not logged in:"You Are Not Logged In.
Please Click Here To Sign In."
Also, I tried to sign up for the Installer
program, but after I entered all the
information I went back to add my URL and
when I clicked on "Continue" again it told me
the information was already in the database.
I haven't paid the $12 fee yet, but I can't
go back and pay it now as the system won't
let me. Is there a number I can call to talk
to someone?
Thanks,

JTA,
IntelliHouse Solutions

[john hester]

Hi Kelly,
It worked. Thanks. I'm assuming now that my
name will be listed as an installer on your
web site. Question, why do they charge
shipping for this? What are they shipping?

[momeh]

I just got signed for the X10 Contractor
Program. I need someone to give me a some
ideas on getting started with marketing X10
products.

[john hester]

Kelly,
I just checked the 'find an installer' for
my zip code and my company name did not
appear. Will it ever? Please advise. Thanks

[Kelly Parke | Program Manager]

John Hester,
I have entered your zip code and your
company comes up. Please try it again.

[Kelly Parke | Program Manager]

John,
Thank you for keeping us on our toes :-)
The shipping charge for your annual $12 fee
is in the process of being credited back to
you.

[Kelly Parke | Program Manager]

Momeh,
Congratulations and welcome aboard!
With the addition of flyers, logos, and more
marketing materials to come - you will be
able to drop off flyers or mail them
directly to your customer base. If you are
reselling only, then you might want to check
out eCommerce options. Whatever media
vehicle you choose, X10 is here to support
your business! Start downloading flyers and
logos, plus information on value-added
services at:
X10 Contractor Logos -
http://www.x10.com/cont_logos1.htm/[uid]
X10 Contractor Added Value Services/Security
Monitoring -
http://www.x10.com/cont_orca1.htm/[uid]
X10 Contractor Program Flyers -
http://www.x10.com/cont_flyers1.htm/[uid]
X10 Installer Spotlight -
http://www.x10.com/installer_spotlight1.htm/
[uid]

[john hester]

Kelly,
I need your help. As you know, I just
recently signed up for your contractor's
program, and have paid my $12 fee to be
listed (which I am). I have already
received 2 calls, both approximately 60
miles away. My problem is that I have yet
to receive any formal training on the
product line, so I declined both because
they were so far away, and I am not yet
knowledgeable in the solution/products. I
felt that if there were problems they would
be magnified because of the distance
involved. This is not my goal to turn down
this new business, but I do not have the
confidence/comfort level that I need to go
that far. I have ordered a design manual,
which apparently won't be available until
October, and have talked to the factory guy
in California who won't help. I tried to
call Brian at 800 675 3044 x 2616 (Seattle
X10 office) to get his input. The phone
system must be broken, because I could
never get through.
Bottom line: I need some training, and I
need it right away. How about a 2 day
formal hands on training class somewhere?
Please advise. Thanks
John Hester

[momeh]

I hold the same opinion as John.

[momeh]

I signed up for the Installer Program and
paid my fee. It's about a week now, I have
not been listed.