Some great Suggestions!
Pointing users to the Wiki should be done more often(I'm guilty of not doing this enough myself), Problem is most newbies don't want to learn how to
Fish! As
MichaelC pointed out
Anyone can contribute to the X10 WikiTaketheActive and myself have spent many hours creating helpful threads pointing users to valuable buried information!
In these threads we asked users to either Private Message us or another
Community Organizer with additional
info\tips\tidbits of information they find!
Problem is Few take the time! Just because I started the thread doesn't mean I have to be the one that keeps adding to it!
The
Community Organizers really will answer your PM and act on your advice, As will the
Expert Advisors! The out come may be slow (depending on how busy one is) but it will happen if not to outrageous!
Try PMing a CO or EA Today!
As for X10 becoming more involved in the forums! Well that seems to happen in spurts
Maybe the higher ups look at it
"If you have time to post in the forums you don't have enough work!" or the employees feel that is the case! Perhaps the Brass should be doing more to encourage Postings !
Cheers!