Well, I think a two month long computer
problem is not something a company that
sells computer software should be admitting
to...sooner or later somebody is going to
realize that the "computer is down" is
their own inside joke on the rest of us
telling us they just don't care, or
possibly are unable, to answer our
questions concerning their products.
Ignoring emails, continually forwarding
telephone calls to unanswered extensions,
not returning calls when there happens to
be an answering machine are all things that
will eventually come back to haunt them.
They seem unable, or unwilling, to answer
the simplest of questions about their
equipment. After about two months, it
becomes a real tedious event to deal with
them...of course if they stall long enough
the warranty will expire and then who cares?
